Privacy policy

Data Protection and Privacy Policy

In accordance with section 13 of legislative decree no. 196 of 30th June 2003 (“Privacy Code”), the following information describes the way in which framehaus srl processes the personal data of users gathered through its website (the “site”) and through other sources.

Data controller
The controller of personal data is shown in the footer of every page of the site.

Categories and nature of processed data
The framehaus srl will process personal data of users gathered through the navigation and use of its website, as well as data gathered at the moment of registration and at the forwarding of purchase orders, through use of automated electronic system
(see “framehaus srl’s Cookies Policy”)

General Use of Personal Data
Personal data can be processed for the following purposes:
a) general use of the personal data necessary for the correct use of the website and strictly connected to it, registration and access to private areas, to the sending of purchase orders and the management of the contractual relationship;
b) responding to specific requests;
c) fulfilling legal obligations;
d) for monitoring and analysing statistics and measurements of customer satisfaction levels, as well as for sending promotional communications and newsletter (via post and phone, email and SMS, or via other automated tools) to contacts released at the moment of completing the online registration form;
e) processing of information related to the use of the site (such as frequency of use, purpose of use, habits, interests, statistics, purchase orders, etc.) through the use of cookies; (see “framehaus srl’s Cookies policy”)

Obligatory or optional nature of data gathering and consent refusal consequences
With regard to the purposes referred to in points a), b) and c), consenting to the framehaus srl the use of your personal data is obligatory, and the related data processing does not require your consent. The refusal to provide data can result in framehaus srl not being able to proceed with a contractual relationship or process purchase orders. The provision of data related to the fields marked as non-obligatory on the registration form is optional.
The provision of data for purposes referred to in points d) and e) is optional, and refusal will not have any adverse consequences.
The contents of the Sales Contract will be archived by the framehaus srl and may be sent by email together with the Terms and Conditions of Sales. Details related to more recent orders are available on the Personal Andrea of each customer.

Users are free to cancel their newsletter subscription at any time by clicking on the link “unsubscribe” found in every promotional mail.

Personal Data Processing
Personal data is processed by automated systems, strictly correlated to its final use, for the time necessary to reach the objectives for which the data was collected and in compliance with applicable law. Specific security measures are put in place to prevent loss of data, illegal or incorrect use and unauthorised access. Gathered information is stored safely and securely.

Area of communication of personal data
Personal data will not be diffused and may be be disclosed in Italy or in other EU States for the above mentioned, to third parties which act on behalf of or in the name of framehaus srl, such as those responsible for the delivery of products, credit instinutions, our legal and fiscal consultants, outsourcers, etc.
For the purpose indicated above, data can be viewed by framehaus srl and its staff or those responsible for data processing.
The person in charge of data processing for framehaus srl is the Owner. An updated list of those responsible for data processing is available from the company’s head office.

Customer’s rights
We inform you that the Privacy Code entitles you to exercise certain rights.
In particular, at any time, you can attain: a) the confirmation of the existence or non-existence of personal data regarding yourself, even if it not yet registered, and the disclosure of this information in an intelligible form; b) an indication of the origin of personal data, of the purposes and modalities of data processing as well as the method applied in the case of processing carried out with the aid of electronic equipment; c) an indication of the identity of the owner and those in charge as well as the individuals or groups of individuals to whom the information can be disclosed to or whom can become aware of it; d) the update, the rectification, the integration of data, as well as the cancellation, the transformation to an anonymous form or the blocking of processed data in violation of the law, including that information which is not necessary to conserve in relation to the purposes for which the data was collected or subsequently processed; e) The attestation that the operations referred to in d) have been brought to the attention, even in regards to their content, to those to whom the data has been disclosed, except when this proves impossible or involves the use of means manifestly disproportionate to the protected right. The interested party, pursuant to section 7 of the Privacy Code has the right to oppose, for legitimate reasons, the processing of personal data, even if it is relevant to the purpose of gathered data, as well as the processing of personal data with the aim of sending promotional mail or for other purposes for which they have given their consent.

All of these rights can be seen by contacting framehaus srl –

Framehaus srl Cookies Policy

framehaus srl uses cookies to provide services which improve the clients’ browsing experience.

How do we use cookies:
We use anonymous browsing cookies, necessary to allow the user to correctly browse framehaus srl’s website, use all functions and access secure areas.
We use analytical cookies to better understand how our users use the website, to optimise and improve the site, by making it more interesting and relevant for the users.
This information is anonymous, and is used only for statistical purposes.
We use anonymous commercial cookies to show you our advertising on other websites, based on products you have viewed while browsing previously. These cookies are usually inserted by trusted third parties (such as Google through remarketing for display advertising); however, framehaus srl does not permit such companies to collect personal information related to users. This means that anonymity is guaranteed and personal data will not be used by other sites or marketing databases.
How to edit or deactivate cookie preferences.
From the settings of your browser (Internet Explorer, Safari, Firefox, Chrome etc.) you will be able to establish which cookies you want to receive and which ones you don’t. To know where you can find these settings, use the “Help” button on your browser.
Visitors can deactivate Google Analytics for display advertising and personalise Google Display Network adverts by using Settings for ad preferences.
To deactivate third party cookies which allow the personalisation of adverts based on website usage, you can visit the sites and to identify the NAI members (Network Advertising Initiative) which have inserted advertising cookies on your computer.
To take advantage of the behavioural advertising program’s opt-out option of a NAI or IAB member, tick the box corresponding to the company you wish to be excluded.

Rev. 1 – 29/04/2015